Person
Manage personal data and log in details.
Reset an employee's passwordEmployees can reset their password following the steps in this article.
Change an employee's profile photoFollow these steps to add a photo to an employee's record.
Error: 'This account is not active, please check with admin'If a user tries to log in and gets the error 'This account is not active, please check with admin', their account will need to be activated.
Add emergency contacts for another employeeFollow the steps in this article to add or amend next of kin (emergency contacts) for another user.
New starter showing as 'Failed to load'Follow these steps to resolve the 'Failed to load' error on a new starter's profile.
Change a leaver's email address before resetting their passwordFollow these steps to change a leaver's email address.
Unable to log in to Access Education PeopleFollow these steps if an employee is unable to log in to Access Education People.
Add comments on an employee's profileYou can record a note or comment on an employee's profile by following these steps.
Leaver hasn't received the email with log in detailsFollow these steps to re-send a password for a leaver to log in.
Add eligibility to workFollow these steps to set up eligibility to work for employees.
Edit a terminated user's work email addressIt is possible to edit a leaver's work email address if you have the permission called 'Termination Editor'.
Password Reset button not workingFollow these steps if you clicked the Reset Password button on an employee's profile but they haven't received the email.
Change an employee's username and email addressYou can change an employee's username and email address by following the steps in this article.
Add a driving license to an employeeFollow these steps to add a driving license to an employee's profile.
NI number already registeredFollow these steps if you are unable to add a new starter because their National Insurance number is already in use.
Error: 'Username already registered'Follow these steps if you are adding a new starter but receive the error message 'Username already registered'.
Add and edit an employee's home addressYou can add or edit an employee's home address by following the steps in this article.
Change the continuous service date for an employeeFollow these steps to change the continuous service date on an employee's profile.
Are employees able to see their own profile?This article provides information on whether employees can view their own profile by searching for their name in the quick search bar.
Continuous service date cannot be added as it's not included in the calendarFollow these steps if you are unable to select the date from the continuous service date calendar.
Log in via a direct linkFollow these steps to allow an employee to log in to Access Education People via a direct link instead of via Access Evo.
Add pronounsYou can add pronouns to employee profiles by following the steps in this article.
Employee not in Access EvoFollow these steps if an employee has been added in Access Education People but is still missing from the Members page in Access Evo.
Change an employee's nameFollow these steps to change an employee's surname and forename.
Add and edit education and qualificationsFollow these steps to enter an employee's education and qualifications into the system.
Add or change an employee's eligibility to work detailsFollow these steps to enter an employee's eligibility to work information and identification documents.
Logging in via Access Evo requires Organisation IDFollow these steps if a user is trying to log in via Access Evo and is asked to enter an Organisation ID.
The People icon is missing from the Access Evo menuThis article provides the steps to take when you or your colleagues are unable to access Education People from the menu in Access Evo.
Resend the log in emailFollow these steps to invite new starters to Access Evo again.
Managed Services error: 'Signing in to this application requires an active Access Evo account'Follow these steps if you are a Managed Services user and receive the error 'Signing in to this application requires an active Access Evo account' when logging in.
Add and remove NI numbersFollow these steps to add, edit or remove NI numbers for employees.
Add a Visa End DateFollow these steps to complete the Visa End Date field
Logging in via Access Evo prompts users to change their passwordThis article explains why employees may get the option to change their password when they log in, or why they may get stuck in a loop of being prompted to…