When logging in via the direct link to Access Education People (and not through Access Evo) users will see the message 'This account is not active, please check with admin' if their account is inactive.
Switch the account from Inactive to Active
To make sure that an employee's account is active, follow the steps below:
Search for the employee and go to their profile.
Click Person and then Person.
Click the Inactive toggle to set it to Active.
Check the employment requirements
It's possible that the account is inactive due to some of the requirements not being met. Depending on the settings on your system, this could be missing identification, expired background checks, approval pending for the employment etc.
To check which requirements aren't being met:
Search for the employee and go to their profile.
Click on the traffic lights at the top of the screen (to the right of the employee's name).
The ones that are red are missing or incomplete. You will see a message detailing what is missing from the employment in order for the account to be active.