Posts
Set up posts and manage approval settings.
Post settings
Set up and amend posts.
Create a postCreate a new post and set up its salary and approval settings.
Delete a postFollow the steps in this article in order to mark a post as obsolete.
Change an employee's postYou will be able to transfer an employee or change their post by following the steps in this article.
Change the grade and pay scale on an employee's postYou can change the lower to upper grades and pay scales on an employee's post by following the steps in this article.
Change the FTE hours on a postIf the FTE hours value on a post's settings is incorrect, follow these steps to amend it.
Change the grade and pay scale on an employee's postYou can change the lower to upper grades and pay scales on an employee's post by following the steps in this article.
Change the title of a postYou can change the name of a post by following these steps.
Duplicate a postFollow these steps to create a new post by duplicating an existing one.
Move a post to a different sectionYou can move a post to a different division, section or subsection by following these steps.
Unable to transfer employee as no grade or payscale appear in the Salary screenFollow these steps if you are unable to change an employee's post due to the Payscale and Grade fields being blank.
New pay scale does not pull through on a postFollow these steps if the payscale you need to add to a post is not available to be selected.
Unable to edit a post's reference numberFollow these steps if the post reference number field is read-only and cannot be edited.
Background check requirements on a postFollow these steps to set up background check requirements in Post Setup.
Amend a negotiating body within a postFollow these steps to change the negotiating body on a post.
View and amend permissions on a postYou can view and amend the roles and permissions set up on a post by following these steps.
Set up split cost codesFollow these steps to add multiple cost codes on a post.
Update post changes with an HR Post UpdateFollow these steps if you have made changes to a post but they haven't pulled through.
Changing a post's title causing issues with approval settingsThis article explains how changing a post's title will affect the system.
Approval settings
Set up approvals and resolve errors.
Auto approve new startersThis article provides the steps to automatically approve new starters.
New starter's approval going to the incorrect approverAfter adding a new starter, the approval notification was sent to the wrong person. Follow this article to fix it.
Approver not receiving approval notificationFollow these steps to troubleshoot and resolve the issue of an approver not receiving an approval notification.
Employee checking if they are an approverEmployees can check if they are set up as approvers by following the steps in this article.
Redirect approval requestsThis article provides information on resending an approval request to a different approver.
Set up or change the approver on a postYou can change a post's approver for claims, expenses, leave and sickness by following the steps in this article.
Leave approval request email not sentFollow these steps if a manager isn't receiving emails to approve leave for their employees.
View approval requests in My ActionsFollow these steps to see which actions require your approval, such as leave, new employments or payroll claims.
Set up a second level approverFollow these steps to set up a second level approver for leave or claims.
Approve an employee’s leave request if they have multiple line managersThis article explains who will receive the notification to approve the leave request if an employee has multiple line managers.
Set up a 2nd level approver for mileage claimsFollow these steps to set up a second approver for Self Service mileage claims and batch mileage claims.
Error: 'No circular reporting allowed'Follow these steps if you are receiving the error 'No circular reporting allowed, please select a post that doesn't report to this post already' when setting an employee's line manager.
Set up an employee's line managerFollow these steps to set up line managers for posts.
Approver receiving an error when approving a new employmentFollow these steps if an approver is unable to approve a new starter or a new employment due to an error message.
Auto Approve on a post does not workFollow the guidance in this article if you've set claims, leave or salary changes to Auto Approve but this isn't working for a specific post.