Approval settings
Set up approvals and resolve errors.
Auto approve new startersThis article provides the steps to automatically approve new starters.
New starter's approval going to the incorrect approverAfter adding a new starter, the approval notification was sent to the wrong person. Follow this article to fix it.
Approver not receiving approval notificationFollow these steps to troubleshoot and resolve the issue of an approver not receiving an approval notification.
Employee checking if they are an approverEmployees can check if they are set up as approvers by following the steps in this article.
Redirect approval requestsThis article provides information on resending an approval request to a different approver.
Set up or change the approver on a postYou can change a post's approver for claims, expenses, leave and sickness by following the steps in this article.
Leave approval request email not sentFollow these steps if a manager isn't receiving emails to approve leave for their employees.
View approval requests in My ActionsFollow these steps to see which actions require your approval, such as leave, new employments or payroll claims.
Set up a second level approverFollow these steps to set up a second level approver for leave or claims.
Approve an employee’s leave request if they have multiple line managersThis article explains who will receive the notification to approve the leave request if an employee has multiple line managers.
Set up a 2nd level approver for mileage claimsFollow these steps to set up a second approver for Self Service mileage claims and batch mileage claims.
Error: 'No circular reporting allowed'Follow these steps if you are receiving the error 'No circular reporting allowed, please select a post that doesn't report to this post already' when setting an employee's line manager.
Set up an employee's line managerFollow these steps to set up line managers for posts.
Approver receiving an error when approving a new employmentFollow these steps if an approver is unable to approve a new starter or a new employment due to an error message.
Auto Approve on a post does not workFollow the guidance in this article if you've set claims, leave or salary changes to Auto Approve but this isn't working for a specific post.