Approvers on Access Education People need certain permissions in order to approve new employments.
Ask the user to log in and click on the Notifications icon. This looks like a triangle with an exclamation mark next to the user's name in the top right corner of the screen.
Click on the approval request from the menu on the left.
If the approver receives an error message at this point and is unable to see the details of the approval request, please check the message as this will let you know which permission is needed.
The error message will be in the format below:
You do not have permission to do this
To view this page (...) you require the permission: (...)
Once you know the permission required you can add this for the approver by following the steps in our article on adding permissions.