Sickness
Add, edit and close sickness.
Error: 'Sick leave spans over pay change date'Follow these steps to resolve the error 'Sick leave spans over pay change date' when adding sickness.
Add long term sicknessThis article explains how to submit long-term sickness across multiple payroll periods without triggering system absence alerts.
Create and assign an OSP groupThis article details the steps to take to create an OSP group in Access Education People and assign it to employees.
Can the return to work form be customised?When adding sickness, the return to work page is hardcoded into the system and cannot be changed.
Sickness doesn't pull through to PayrollFollow these steps if employee's open sickness hasn't been exported to Payroll.
Change an employee's sickness from days to hoursYou can change an employee's sickness settings from days to hours by following the steps in this article.
Add sickness to an employee with more than one employmentFollow these steps to add sickness for an employee with several employments.
Error: 'Cannot add/edit absence as it spans over a payroll period'Follow these steps to resolve the error 'Cannot add/edit absence as it spans over a payroll period' when adding sickness.
Sickness triggers don't trigger correctlyIf an employee's sickness triggers are not working correctly, it's possible the previous ones haven't been resolved.
Upload a document to an employee's sicknessFollow these steps to upload a document to an employee's new or existing sickness entry.
Error 'Permission Denied' when trying to approve sicknessFollow these steps to resolve the 'Permission Denied' error encountered by approvers when attempting to approve sickness notifications.
Character limit on sickness commentsThis article provides information on how many characters the system will allow when adding comments on a sickness record.
Approve sicknessThis article provides information on approving an employee's sickness as their line manager.
Add welfare checks notificationsFollow these steps to set up a welfare check notification for sickness.
Creator of sickness showing as the approverThis article explains why a sickness created by an employee will also show them as the approver.
View an employee's Bradford FactorFollow these steps to get access to an employee's Bradford Factor and view it on their profile.
Close a sicknessYou can close an employee's sickness by following these quick steps.
Calculation used for Bradford FactorThis article provides more information on the calculation used to determine an employee's Bradford Factor.
Sickness isn't adding to Total DaysThis article explains why an employee's sickness will not show in the stats area of their Sickness page under Total Days.
Delete an employee's sicknessIf a sickness record has been added in error for an employee, you can delete it by following these steps.
Error: 'Can't book after employee leaves on...' when adding sicknessFollow these steps if you are trying to add sickness to an employee and receive the error message 'Can't book after employee leaves on...'.
Add sickness to an employeeFollow these steps to add sickness to an employee.
Half day sickness has been recorded as full dayFollow these steps to correctly set up sickness as half a day instead of a full day.
Employee's OSP causing issues in PayrollThe OSP group can be changed for an employee or post if it's causing issues in Payroll by following these steps.
Error: 'Can not determine absence period, please check dates are in range'Follow these steps if you receive the error message 'Can not determine absence period, please check dates are in range' when adding leave.