Admin payslips and exports
Upload payslip files and export data from HR to Payroll.
Tax year missing when sending payslip notificationIf a tax year is missing from the Payslip Notification dropdown, the payslips may not have been uploaded yet.
P60 file fails to processThis article provides guidance on resolving the issue of a P60 file that cannot be uploaded successfully.
View an employee's P60This article offers information on access to another employee's P60 file.
Change the Enquiries page informationYou can edit the information shown on the Enquiries page within the My Payslips menu in Self Service by following these steps.
Cost codes for an employee exporting incorrectly to PayrollFollow these steps to amend the HR system if an employee's cost codes are exporting incorrectly.
Employee's cost code affects Payroll Control Journal salary totalsFollow these steps to resolve any issues with an employee's cost codes causing issues with the Payroll Control Journal.
Error: 'Object reference not set to an instance of an object' on HR ExportFollow these steps if employee data is exported to Payroll with the error 'Object reference not set to an instance of an object'.
Check if the export to payroll has been runFollow these steps to check when the latest export to payroll has been done.
Unable to import payslips from PayrollThis article provides information on importing payslips from Payroll.
Export additions and deductionsFollow these steps to export permanent additions and deductions
Error: 'Has not left all their employments' message when uploading P45This article provides information on receiving the error 'Has not left all their employments' when uploading a P45 file.
VAT value not pulling through on Claims ExportThis article provides information on which details of the claim will show on the export.
Absence export file is too largeThis article provides information on why your Absence export file may be too large.
Self Service expenses have not been exported to PayrollFollow the steps in this article if expenses submitted from Self Service haven't been sent to Payroll.
Previously exported absence has been exported againThis article explains why an absence that has already been exported to Payroll may have been exported again in the current month.
Duplicated payslipsThis article offers information on why an employee's payslips may show twice on their profile.
Absence export stops partway throughThis article explains why an absence export may stop before it's completed.
A terminated employment is exporting to PayrollThis article provides information on why an employee's terminated employment may get exported to Payroll.
Employee transferred to another school already shows on the Payroll JournalThis article explains why an employee that has been transferred to a different school with a future date is already showing on the Payroll Journal for that school.
Upload P60 filesYou can upload P60 files in the Admin Payslips menu by following these steps.
HR Export optionsThis article offers information on the option in the Export Type dropdown on the HR Export.