The traffic lights displayed at the top of an employee's profile are diagnostic checks that signal if their profile is set up correctly or not.
You can click on these icons to display more information on what is needed for the employee to be fully approved.
When the Payroll and Approved lights are red it is possible that one of their employments hasn't been approved yet, in which case the diagnostic will be displayed as below.
Check the approver
First, check that the correct approver has been selected:
Search for the employee and go to their profile.
Click Switch Employment if they have several employments and select the one that needs approval.
Click the Employment tab.
Click Position in the menu on the right, then click Post Details.
Select Approval and then Approvers from the menu on the left.
Click Edit next to the New Employments line to see who approves new employments for this post.
Click Change if this is incorrect and select the correct approver from the organisation structure.
Click Save.
Re-submit the approval
Once the correct approver has been set up, re-submit the approval notification:
Search for the employee and go to their profile.
Click the traffic lights and click Re-Submit.
Approve the new employment
The approver will need to follow the steps below to approve the employment:
Log in and click the Notifications icon in the top right corner of the screen.
Click the relevant approval request.
Review the employment details and click Approve.
If the approver is unavailable you can temp cover as them by following the steps in our article on using the Temp Cover function and approve the employment.