Employees will need the permission 'Menu Expenses' to see the My Expenses menu and submit expense claims.
If you can see the Self Service menu but do not have the My Expenses submenu when clicking on it, this means you do not have the permission above. Your manager or any other System Owner user will be able to add this for you by following the steps in our article on adding permissions.
If you are an admin user and one of your employees cannot see the My Expenses menu, please ensure that they have the permission mentioned above.
📌 Note: Please keep in mind that once you have added the permission for them, they will need to log in in order to check that they can see the menu. You will not be able to temp cover as them in order to check, because the Self Service menu is restricted and you will not be able to access it while temp covering.