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Employee's actual salary showing an incorrect amount

Follow these steps to resolve the issue of an employee's actual salary being calculated incorrectly.

Cristiana Ghinea avatar
Written by Cristiana Ghinea
Updated over 5 months ago

The calculation for the Actual Salary is as below and cannot be amended in the system:

FT salary / 100 x Percentage of full-time salary = Calculated salary

If an employee's Actual Salary is displayed incorrectly you will need to make sure that the FTE salary, contract hours and FTE hours have all been added correctly on their record.

Check these details by following the steps below:

  1. Search for the employee and go to their profile.

  2. Click Payroll, then Pay.

  3. Click Pay History.

  4. Select the current salary line.

  5. Make sure the correct value has been selected in the Payscale dropdown.

  6. Enter the correct amount in the Contract Hours and FTE Hours fields.

  7. Click Save.

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