Transferred on the incorrect employment
This is the case if an employee has several employments and they have been transferred to a new post on the wrong employment.
Check the employee's Position History by following the steps below:
Search for the employee and go to their profile.
Click Employment and select Position.
Click Position History. This will bring up all the posts that have been added on this employment and their start and end dates.
Click Switch Employment to select the employee's other employments.
Check the Position History on all employments to locate on which employment the incorrect transfer has been made.
Once you have the above details please reach out via the Digital Assistant and request to speak to a member of our Support team.
📌 Note: You will not be able to delete posts from Position History from your end.
Transferred to the incorrect post
If the transfer has been done on the correct employment but you have selected the incorrect post during the transfer process this can be amended by following the steps below:
Search for the employee and go to their profile.
Go to Admin and select Edit an exiting post/position.
Click the incorrect post.
Expand the organisation structure to select the correct post.
Make sure the start date is correct at the bottom of this page.
Click Save.