Once an addition to basic pay is added to an employee and then exported to Payroll, this will be permanent on the system.
If you click on the See Previous button on an addition and see previous lines that have been crossed out, this does not mean that they have been deleted. They will still be in effect until their end date.
Lines that have been added and exported can no longer be removed from Access Education People. If you need to delete an exported addition to basic pay, please reach out to us via the Digital Assistant and request to speak to an agent.
⚠️ Important: We can remove the exported line so it won't show on the employee's record in the HR system but this will not affect Payroll. Please reach out to your Payroll Agent to ensure the payment has been stopped on their end as well.