Sickness
Add, edit and close sickness.
By Cristiana1 author27 articles
Create and assign a SSP groupThis article details the steps to take to create a SSP group in Access Education People and assign it to employees.
Add phased return for sicknessFollow these steps to add phased sickness return details to an employee.
Error: 'Can not determine absence period, please check dates are in range'Follow these steps if you receive the error message 'Can not determine absence period, please check dates are in range' when adding leave.
Employee's OSP causing issues in PayrollThe OSP group can be changed for an employee or post if it's causing issues in Payroll by following these steps.
Half day sickness has been recorded as full dayFollow these steps to correctly set up sickness as half a day instead of a full day.
Add sickness to an employeeFollow these steps to add sickness to an employee.
Error: 'Can't book after employee leaves on...' when adding sicknessFollow these steps if you are trying to add sickness to an employee and receive the error message 'Can't book after employee leaves on...'.
Delete an employee's sicknessIf a sickness record has been added in error for an employee, you can delete it by following these steps.
Sickness isn't adding to Total DaysThis article explains why an employee's sickness will not show in the stats area of their Sickness page under Total Days.
Close a sicknessYou can close an employee's sickness by following these quick steps.
View an employee's Bradford FactorFollow these steps to get access to an employee's Bradford Factor and view it on their profile.
Creator of sickness showing as the approverThis article explains why a sickness created by an employee will also show them as the approver.
Add welfare checks notificationsFollow these steps to set up a welfare check notification for sickness.
Approve sicknessThis article provides information on approving an employee's sickness as their line manager.
Character limit on sickness commentsThis article provides information on how many characters the system will allow when adding comments on a sickness record.
Error 'Permission Denied' when trying to approve sicknessFollow these steps to resolve the 'Permission Denied' error encountered by approvers when attempting to approve sickness notifications.
Upload a document to an employee's sicknessFollow these steps to upload a document to an employee's new or existing sickness entry.
Sickness triggers don't trigger correctlyIf an employee's sickness triggers are not working correctly, it's possible the previous ones haven't been resolved.
Error: 'Cannot add/edit absence as it spans over a payroll period'Follow these steps to resolve the error 'Cannot add/edit absence as it spans over a payroll period' when adding sickness.
Add sickness to an employee with more than one employmentFollow these steps to add sickness for an employee with several employments.
Change an employee's sickness from days to hoursYou can change an employee's sickness settings from days to hours by following the steps in this article.
Sickness doesn't pull through to PayrollFollow these steps if employee's open sickness hasn't been exported to Payroll.
Can the return to work form be customised?When adding sickness, the return to work page is hardcoded into the system and cannot be changed.
Create and assign an OSP groupThis article details the steps to take to create an OSP group in Access Education People and assign it to employees.
Add long term sicknessThis article explains how to submit long-term sickness across multiple payroll periods without triggering system absence alerts.
Error: 'Sick leave spans over pay change date'Follow these steps to resolve the error 'Sick leave spans over pay change date' when adding sickness.
Error: Valid To is requiredThis article explains how to fix the “Valid To is required” error when adding sickness. It guides you to check all required Valid To fields in both the Fit Note…