Skip to main content

Unable to see the Members page

Follow these steps if a user can't see the Members icon in Access Evo.

Written by Cristiana Ghinea
Updated over a week ago

Members is a page on Access Evo (this not part of Access Education People).

To access the Members page:

  1. Log in to Access Evo.

  2. Click the in the top right corner of the screen.

By default, only Administrators can see the Members page.

If a member of staff cannot see the Members icon, this means they have not been set up as an Administrator on Access Evo.

To set a user as an organisation administrator, follow the steps below:

  1. Log in to Access Evo.

  2. Click the Members icon in the top right corner of the screen.

  3. Search for the user.

  4. Click the three-dot menu for the user, then click Manage Roles.

  5. From the Organisation Role list, select Administrator then click Save.

Did this answer your question?