Skip to main content

Approver limit on expenses

If you are receiving an 'Unable to escalate' when submitting a claim to an approver, this may be due to their approver limit.

Cristiana Ghinea avatar
Written by Cristiana Ghinea
Updated over 2 months ago

To check if an approver has a limit on the claims they can approve, follow the steps below:

  1. Search for the approver and go to their profile.

  2. Click Payroll, then Expenses.

  3. Scroll down to As Approver and check if they have a limit.

  4. To edit this, click Edit in the top right corner.

  5. To remove the limit, delete the value in the Claim Approval Limit field and click Save.

If the approver has a certain limit for claims and an employee tries to submit a claim that is over the limit, they will receive an error message. For example, if the approver's limit is Β£100 but the claim is Β£150, they will be unable to submit this for approval.

Did this answer your question?