The approval process for pay claims submitted from Self Service will need to be set up on the employee's post.
The process for batch pay claims is different, as each section on the system will have its own approver. This can be different from the one set up on each post.
Set up an approver for batch claims
Click on the search icon in the top right corner.
Expand the organisation structure until you find the section you need to set up the approver for and click on it.
Click Edit Section and then Approvers.
Click Edit for Batch Claims.
If this is set to Auto Approve, batch pay claims for employees in this section will not go to anyone for approval and will automatically be submitted to payroll.
To change this, click on Select Approver.
Expand the organisation structure and select the post that needs to be the approver.
Add more approval levels if needed by clicking Add Approval Level.
Click Save.
Permission needed for the approver
The approver will need the permissions 'Claims' and 'Claims - Authoriser' which can be added for them by their manager or any System Owner user by following the steps in the our article on how to add permissions.