When adding documents to employees this can be done either for the person (which means it will be added for all employments) or for the employment (the document will show only on the employment it's been added for).
If you've added a document that requires acknowledgement to several of a user's employments, they will need to log in and then switch between employments in order to acknowledge it on all of them.
The report is based on employment as well, which means some employees will show several times for each of their employments.
To ensure that the acknowledgement pulls through to the report, advise employees to follow the steps below:
Log in and go to Self Service.
Click Document Library.
Find the document and click I acknowledge that I have read this document and fully understand its contents.
Click your name in the top right corner of the page.
Switch employments by clicking another job title in the list.
Go to Self Service in Document Library.
Find the document and click I acknowledge that I have read this document and fully understand its contents.
These steps will need to be repeated on each employment.