Set up the passenger rate
Go to Setup and click Settings.
Click Module Settings, then Expenses Settings.
Click Mileage.
Click the mileage scheme you need to edit.
Click one of the rates in the list, for example Cars & Vans.
Enter the rate in the Passenger rate field and click Save.
Add passengers on a claim
Go to Self Service and click My Expenses.
Click Add Mileage.
Enter the date for the claim in the Date field.
Before adding the details of the journey, select your vehicle from the Vehicle list.
Click Enter Journey Details.
Select the number of passengers for the first location by selecting an option in the Passengers dropdown.
Now select a location and click Add or enter the postcode manually and click Add.
Repeat the process for the next locations, making sure to always select the number of passengers before clicking Add.
Click Save.
The value of the claim will change depending on the number of passengers you have selected.
Value not changing
If an employee reports that they have added passengers but the value of the claim has not changed, they may be on a different mileage scheme than the one you've added the passenger rate for. Please go to the employee's profile and make sure they are on the correct scheme.
Search for the employee and go to their profile.
Click Payroll, then Expenses.
The name of the mileage scheme will be displayed in the Mileage Scheme area on this page.
If this is incorrect, click Edit.
Select the correct option from the Mileage Scheme dropdown, then click Save.
Once you know the name of the scheme they're on, follow the steps above to add the passenger rate to it.