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Unable to edit the General Teacher Details page

Follow these steps if you are unable to access the General Teacher Details page or if the Edit button on this page is greyed out.

Cristiana Ghinea avatar
Written by Cristiana Ghinea
Updated over 4 months ago

Permission needed

In order to access the Teacher menu and edit General Teacher Details you will need the permission 'Employment Teacher' which can be added for you by your manager or any System Owner user by following the steps in our article on adding permissions.


Edit button is greyed out

If you are able to click the Teacher menu on an employee's profile but the Edit button is greyed out, your permissions may need to be changed or refreshed.

First, ask your manager or a System Owner user to check that you have the correct permission 'Employment Teacher' added to your employment or one of your roles.

If you do, run a Batch Update to refresh your roles and permissions by following the steps in our article on running a Batch Update.

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