Payroll
View and amend an employee's salary and additional payments.
By Cristiana1 author67 articles
Change an employee's working weeksFollow these steps to enter or change the number of working weeks for a specific employee.
Employee linkingFollow these steps to make changes to the employee links that will be exported to Payroll.
Unable to open superseded line in Pay HistoryThere is a salary line on an employee's Pay History page with the status 'Superseded' that cannot be opened or edited. This article offers information on how to amend this.
Process a Direct Earning Attachment (DEA)This article offers information on processing a DEA for an employee.
Enter KIT daysThis article provides guidance on adding KIT days for employees.
Red cross for the monthly, daily or hourly rateThis article explains why an employee has a red cross for the monthly, daily or hourly rate on their Basic Pay page.
Leaver unable to see payslipsFollow these steps to ensure that terminated employees have access to their payslips.
Where to see the Term Time FractionFollow these steps to enable the Term Time Fraction fields and view it on an employee's profile.
Manager unable to see payslips for their teamFollow these steps if a manager cannot view payslips for their direct reports.
Error: 'Failed to validate' on the Payment screenFollow these steps if you are unable to get past the Payment screen when adding an employment due to the error 'Failed to validate'.
Error: 'Failed to load' in the Payroll screenThis article provides information on receiving a 'Failed to load' message when accessing an employee's Payroll menu.
Add a non-salaried employeeThis article provides guidance on adding employees that are not on payroll and should not be paid into the system.
The difference between Change Basic Pay and Edit Current PayThis article explains the difference between the Change Basic Pay and Edit Current Pay buttons on an employee's profile.
Change how a salary is paidFollow these steps to set up an employee as paid for contracted hour or for hours worked.
'Prevent Payment' in PayrollThis article explains why some employees will be exported to Payroll with 'Prevent Payment' flagged to 'Yes'.
Send payslips via emailTo email payslips to employees you will need to set up the system by following the steps in this article.
Add or remove a pay suspension for an employeeYou can suspend an employee's pay or remove their payment suspension by following the steps in this article.
Unable to reject pending salary linesFollow these steps if you are unable to remove pending salary lines from an employee's profile by selecting Reject.
Unable to add or amend a sort codeFollow these steps if the Sort Code field in the Bank menu is read-only or unavailable.
Error: 'Not allowed to transfer to a payroll with a different Tax Reference'Follow these steps if you receive the error message 'Not allowed to transfer to a payroll with a different Tax Reference' when trying to change an employee's Payroll.
Unable to select a previous month in Change Basic Pay screenFollow these steps if you cannot select the date you require when changing and employee's basic pay.
View an employee's payslipsFollow these steps to view an employee's payslips, P60 and P45 files on their profile.
Employee has two payroll numbers in PayrollThis article explains why an employee may have two payroll numbers in the Payroll software but only one in Education People.
Change how an employee is paidFollow these steps to set up an employee as paid for contracted hours or for hours or shifts worked.
Add in a term time fractionYou can add in a term time fraction on an employee's profile by going to the Pay History page.
Unable to edit an employee's pay as the hourly rate is below the minimum wageFollow these steps if you are unable to add or edit an employee's salary details as the hourly rate is below the national minimum wage or if you are receiving…
TLR not available in the dropdown list when adding an addition to basic payFollow these steps if you have created a new TLR pay element but this is not displayed in the dropdown list when adding a new addition to basic pay for…
Payscale not available when adding addition to basic payFollow these steps if you've added a new payscale to a negotiating body but it isn't being displayed when adding an addition to basic pay.
Unable to select payscales when adding an addition for a pending starterFollow these steps if when adding an addition to basic pay for a pending starter you cannot select any pay scales although the pay element has been set up correctly.
Negotiating body on the Basic Pay screen is incorrectFollow these steps if the negotiating body displayed in the Basic Pay area of an employee's profile is incorrect.
Add salary and override approvalThis article explains how to add or change an employee's salary overriding the approval workflow.
Cap an employee's salaryFollow these steps if you need to stop an employee's salary at a certain point.
Addition or claim not exporting to PayrollFollow these steps if an addition to basic pay or claim hasn't exported to Payroll.
Permissions needed to edit an employee's Pay HistoryThese permissions are needed to be able to click the Pay History button and add and edit salary lines.
Error: 'National Minimum Wage Required' when entering basic payFollow these steps to resolve the error 'National Minimum Wage Required' when adding a salary for an employee.
Unable to change an employee's payscaleFollow these steps to resolve the issue of a blank payscale dropdown or if the payscale you need to select is not listed.
Change the effective date of a salary lineYou can change the effective date of a salary on an employee's Pay History page by following the steps in this article.
Change the minimum wage scheme on an employee's salaryFollow these steps to select a minimum wage value on an employee's salary line.
Addition to basic pay has crossed out linesThis article explains why some lines on an addition to basic pay have been crossed out.
Change an employee's payrollYou can't transfer an employee to a different payroll that contains a different tax reference.
Unable to add bank details when adding a new starterFollow these steps if you are unable to enter a new starter's bank account details when creating their employment.
Blank payscale when adding a new employmentFollow these steps if you are unable to add a new starter due to the error 'Pay Not Set' or a blank payscale when setting up their salary.
Add or amend bank account details for another employeeFollow the steps in this article to add or amend bank account details for another employee.
Change an employee's FTE hoursYou can change an employee's FTE hours by following the steps in this article.
Add a one-off paymentYou can add a one-off payment, in a few easy steps.
Change an employee's basic payFollow these steps to update an employee's salary or make changes to their basic pay.
Add additions to basic pay or deductions from basic payFollow these steps to add an addition to basic pay or a deduction from basic pay to an employee's record.
Change an employee's payslip delivery methodFollow these steps to determine how an employee receives their payslips.
Amended payscale not showing the new value for an employeeFollow the steps in this article if you have amended the value of an existing payscale but this isn't pulling through for an employee.
Amend an additional payment that has been sent to payrollFollow these steps if you need to change the pay element, value or dates on a payment or deduction that has been sent to Payroll.
Incorrect negotiating body in Pay DetailsIf an employee's Pay Details area is displaying an incorrect negotiating body, follow the steps in this article to resolve the issue.
Blank payscale when adding a salaryFollow these steps if you are changing an employee's basic pay but are unable to select a payscale because the dropdown is empty.
Check why an employee's pay is suspendedIf an employee doesn't meet the requirements needed, their payment may be suspended. Follow these steps to check why this has happened.
Check if an employee is on the correct salaryFollow these steps to make sure that the correct pay details have been assigned to an employee.
Change an employee's contracted days and hoursFollow these steps to amend an employee's contract days or hours.
Error: 'Cannot add two salaries on same day'Follow these steps if you are changing an employee's basic pay and receiving the error 'Cannot add two salaries on same day'.
Add a TLR as a cash value instead of hoursFollow these steps if you are prompted to add in the number of hours for a TLR instead of a cash value.
Change the dates on an addition to basic payIf an addition to basic pay has not yet been exported to Payroll you will be able to change its start and end dates.
Stopping an addition to basic payFollow these steps to correctly stop an employee's addition to basic pay.
Error: 'Invalid Payroll Code' in the Payroll systemFollow these steps if an employee is displaying the error 'Invalid Payroll Code' in the Payroll system.
Error: 'No position at effective date' when changing basic payThe error message 'No position at effective date' can be resolved by following these quick steps.
Employee's actual salary showing an incorrect amountFollow these steps to resolve the issue of an employee's actual salary being calculated incorrectly.
Actual Salary value not displayedIf the actual salary is not displayed on an employee's Basic Pay screen, check if their contracted hours and FTE hours are the same.
Add a TLR to an employeeYou can add a TLR to an employee as a permanent addition to basic pay by following the steps in this article.
Add an employee with no pay detailsFollow these steps to add an employee that doesn't need to be paid.
Change an employee's payscaleTo move an employee to the next payscale within their grade, follow the steps in this article.
Add an employee on a zero hour contractIt is possible to add an employee with zero contract hours by following the steps in this article.