Skip to main content

Unable to add bank details when adding a new starter

Follow these steps if you are unable to enter a new starter's bank account details when creating their employment.

Written by Cristiana Ghinea

If you receive the error Payment Type is required when on the Bank Details stage of adding a new employment, you will need to make sure that you have the correct permissions to add this.

Permissions needed

Include the permissions below on the System Owner role:

  1. Click Setup, then click Roles & Permissions.

  2. Click System Owner, then select the Role Permissions tab.

  3. Click Edit Permissions.

  4. Search for the permissions below and enable both the view and edit permissions:

    • Bank Account Details

    • Payment Method Primary

    • Payment Method Secondary

  5. Click Save.


Include the field

If you've added the permissions but you still can't add bank details, follow the steps below:

  1. Go to Setup and click Settings.

  2. Click Field Settings.

  3. Search for Tab-NewStarter-Bank and click it.

  4. Tick the Include box.

  5. Click Save.

Did this answer your question?