Approval Reminders
What Are Approval Reminders?
If you haven't actioned a leave, sickness, or TOIL approval after 7 days, Feed automatically sends you a reminder notification. This ensures important approvals don't get forgotten or lost in a busy Feed.
How Reminders Work
Initial notification:
Staff member submits leave request
You receive notification in Feed
Clock starts ticking
After 7 days:
If you haven't approved or declined
You receive a reminder notification
Reminder appears in your Feed
Every 7 days after:
If still not actioned
Another reminder is sent
Continues until you approve or decline
Identifying Reminder Notifications
Reminder notifications include:
Original approval request details (staff name, dates, leave type)
Same Approve/Decline action buttons as original
Link to the leave request in People
Why Reminders Matter
Never miss critical approvals:
Time-sensitive leave requests don't get forgotten
Cover planning isn't delayed by missed approvals
Staff get timely responses to their requests
Reduce manual tracking:
No need to maintain separate reminder lists
System prompts you automatically
Focus on priorities without worrying about what you've missed
Actioning Reminder Notifications
Handle reminders exactly the same as original notifications:
Open your Feed.
Review the approval details.
Click Approve or Decline.
Staff member is automatically notified.
What happens after I action a reminder:
Reminders stop for that approval
Staff member receives your decision
Reminder notification can be archived
Reminder Frequency
Default setting: Reminders sent every 7 days
This can be configured by your system administrator via Global Settings. Your organisation may have set a different reminder frequency (e.g., 3 days, 14 days) depending on your approval processes.
When do reminders stop?
When you approve the request
When you decline the request
If the staff member cancels their request
If another approver actions it (in multi-approver workflows)
Rota Approval Notifications
What Are Rota Approvals?
When administrators create or update rotas in People requiring approval, approvers receive Feed notifications. This extends the approval workflow pattern to rota management.
How Rota Approvals Work
Admin creates/updates rota:
Admin goes to Manager > Rotas in People
Creates or edits a rota
Adds information for users on the rota
Submits the rota for approval
You receive notifications:
Notification appears in your Feed
Shows rota is waiting for your approval
Includes details about the rota
Provides link to view/action in People
You action the approval:
Review rota details via the link
Approve or decline in People
Admin and affected staff are notified
What Information is Included
Rota approval notifications show:
Notification that a rota requires your approval
Which rota (by name/period)
Who created it
Link to view the rota in People
📌 Note: Unlike leave approvals, rota approvals currently don't have inline actions. You need to click through to People to approve or decline the rota.