The documents in Self Service are displayed in the order that they are retrieved from the database (by index) order, so there is a lack of any sort done by the software in that particular screen.
This cannot be changed and the order may not necessarily go by the date they were uploaded to the system.
Change the order of the documents in Self Service
This article provides information on how the software orders document folders in Self Service.
Written by Cristiana Ghinea
Updated over 3 months ago