Once mileage claims are submitted and approved they will need to be exported by your Payroll Agent in order for them to reach the Payroll software.
To check if mileage claims have been exported:
Click Payroll, then Import/Export.
Click Claims.
Check the date on the latest line that has the Claim Type set to Expenses.
Click Export on this line to see which claims have been exported.
All claims added past this date that are not on the export file will not have been exported.
Please reach out to your Payroll Agent as they will be able to run another export for the newest claims.
⚠️ Important: Do not click the Export All New Claims button on this page as this may cause issues with Payroll. The exports will need to be run monthly by your Payroll Agent only.