Access to Self Service
Guidance on setting up access to Self Service for employees.
By Cristiana1 author10 articles
- Terminated employee unable to see documentsThis article explains how to add the Document Library to terminated employees.
- Terminated employee unable to log inFollow these steps if a leaver is unable to access their account.
- Timesheets menu missing from Self ServiceFollow these steps if employees are reporting that the Timesheets menu is missing from Self Service.
- Error: 'Signing in to this application requires an active Access Education account'Follow these steps if a user receives the error 'Signing in to this application requires an active Access Education account' when trying to log in.
- Mobile appThis article provides information on downloading the mobile app and the features it offers.
- Unable to view the Calendar on the Home PageFollow these steps if there is an error message on the home page in the section where the Calendar should be displayed: 'You do not have permission to do this'.
- Training on using Self ServiceFollow the guidance in this article to provide training for your employees.
- Add and remove submenus under Self ServiceYou can customise the options employees see under Self Service by amending the permissions on the Employee role.
- Access to Self Service for terminated employeesThis article provides information on how leavers access Education People after their account has been terminated.
- Employee is unable to access the Self Service sectionFollow the guidance in this article if an employee cannot see the Self Service menu.