SWC Troubleshooting
Troubleshoot issues related to SWC that aren't specific COLLECT errors.
By Cristiana1 author10 articles
- School joined the trust and no employees are showing on the SWC reportNo Employees are showing on the School Workforce Report, all SWC settings have been checked.
- No staff showing as 'Classroom Teacher' on the SWC SummaryFollow these steps if there are zero staff members showing as 'Classroom Teacher, upper pay range' or 'Classroom Teacher, main pay range'.
- SWC Pay range Min and Max not showing for some leadership employeesFollow the guidance in this article if the pay range Min and Max are not showing for some Leadership Employees on the SWC Report.
- Incorrect TLR values on the SWC exportFollow these steps if you've run your SWC export but the values for TLRs are incorrect or outdated.
- Gender not feeding through to the SWC reportFollow these steps to correctly set up the SWC gender in the system.
- Absences not showing on the SWC ReportFollow these steps if you've run the SWC export and some of the absences are not being displayed on the report.
- QTS not showing on the SWC exportFollow these steps if a Qualified Teacher Status is not showing on the School Workforce Census export or reports.
- Ethnicity not showing on the SWC exportFollow these steps if an employee's ethnicity is not showing on the School Workforce Census export or reports.
- School is not appearing in the dropdown to generate the SWC exportFollow these steps if one of your schools is not appearing in the list when going to generate a SWC export for it.
- Employees not showing on the SWC report/exportFollow these steps to set up an employee so they will be displayed on the School Workforce Census export and reports.